Privacy Policy

1. Information We Collect

1.1 Account Information

When you register for a UnifiedTTS account, we collect the following information:

1.2 Usage Information

When you use our API services, we automatically collect:

• API Call Records: Request time, interface type, parameter information, response status
• Usage Statistics: Call frequency, audio generation volume, error logs
• Technical Information: IP address, user agent, device information
• Text Content: Text content for conversion (temporarily stored for service provision)

1.3 Payment Information

• Payment records and transaction history
• Invoice information (if invoice issuance is required)
• Bank card information is processed through third-party payment platforms; we do not directly store it

2. How We Use Information

The information we collect is only used for the following purposes:

2.1 Service Provision

• Process your TTS conversion requests
• Maintain and improve service quality
• Provide technical support and customer service
• Manage your account and subscriptions

2.2 Service Optimization

• Analyze service usage patterns to optimize performance
• Identify and fix technical issues
• Develop new features and services
• Conduct security monitoring and fraud detection

2.3 Communication

• Send service-related notifications and updates
• Respond to your inquiries and requests
• Send important security alerts
• Request service feedback (optional)

3. Information Storage and Security

3.1 Technical Security Measures

• Encrypted Transmission: All data transmission uses HTTPS/TLS encryption protocols
• Encrypted Storage: Sensitive information is encrypted in the database
• Access Control: Strict limitations on employee access to personal information
• Security Audit: Regular security assessments and vulnerability scans

3.2 Data Storage Location and Duration

• Your personal information is stored on secure servers within China
• Account information is retained during the account's existence
• API call records are retained for 12 months for service analysis
• Text content is deleted immediately after conversion completion
• Payment records are retained according to legal requirements

4. Information Sharing and Disclosure

We commit not to sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers

• TTS Service Providers: To provide voice synthesis services, we need to transmit text content to third-party TTS providers
• Payment Processors: Necessary transaction information is shared with payment platforms when processing payments
• Cloud Service Providers: Used for data storage and server hosting

4.2 Legal Requirements

• Comply with laws and regulations or government requirements
• Protect our rights, property, or safety
• Protect the legitimate interests of users or the public
• Respond to emergency situations

5. Your Rights

According to relevant laws and regulations, you have the following rights:

5.1 Access and Correction

• View the personal information we have collected about you
• Correct inaccurate or incomplete information
• Manage your account information through the user console

5.2 Deletion and Restriction

• Request deletion of your personal information (within legal limits)
• Restrict our processing of your information
• Withdraw consent for specific data processing

5.3 Data Portability

• Obtain your data in a structured, commonly used, machine-readable format
• Transfer data to other service providers (where technically feasible)

6. Cookies and Tracking Technologies

6.1 Cookie Usage

We use cookies and similar technologies to:

• Maintain your login status
• Remember your preference settings
• Analyze website usage
• Improve user experience

6.2 Cookie Management

• You can manage cookies through your browser settings
• Disabling cookies may affect the use of certain features
• The types of cookies we use include session cookies and persistent cookies

7. Third-Party Services

Our services may contain links to third-party websites or integrate third-party services:

• Third-party websites and services have their independent privacy policies
• We are not responsible for third-party privacy practices
• We recommend you carefully read third-party privacy policies
• We choose reputable third-party partners

8. Cross-Border Data Transfer

If it is necessary to transfer your personal information abroad, we will:

• Obtain your explicit consent in advance
• Ensure the recipient has adequate data protection capabilities
• Sign data transfer agreements to ensure security
• Comply with relevant laws and regulations

9. Protection of Minors' Information

10. Privacy Policy Updates

We may update this privacy policy from time to time:

• Major changes will be notified via email or website announcements
• We recommend you regularly review the latest version of the privacy policy
• Continued use of services indicates your acceptance of the updated policy
• You may choose to stop using services if you disagree with updates